Refund & Cancellation Policy

Last updated: November 14, 2026

This policy applies to all subscriptions purchased from 8x Holdings LLC ("8x Holdings," "we," or "us") for any of our software products.

1. Cancelling Your Subscription

• You can cancel at any time from your account's billing settings, or by emailing [email protected].
• Cancellation stops future renewals. You keep access to paid features until the end of your current billing period.
• We do not charge cancellation fees.

2. Refunds

• New subscriptions: if you are not satisfied, you may request a full refund within 14 days of your first payment.
• Renewals: annual renewals may be refunded if requested within 14 days of the renewal charge. Monthly renewals are generally non-refundable, but you can cancel at any time to prevent future charges.
• Billing errors: if you were charged in error or charged twice, contact us and we will issue a full refund for the incorrect charge.
• Discontinued products: if we discontinue a product during a prepaid period, we will refund the unused portion.

3. How to Request a Refund

Email [email protected] with the email address on your account, the product name, and the date of the charge. We respond within two business days. Approved refunds are issued to the original payment method and typically appear within 5–10 business days, depending on your bank.

4. Free Trials

If a product offers a free trial, you will not be charged until the trial ends. Cancel before the trial ends to avoid being charged.

5. Contact

8x Holdings LLC
418 Broadway, Ste N
Albany, NY 12207, USA
[email protected]